Copy of Returns
How do I return?
To return eligible items from your order log your return online before sending anything back.
- Go to the online return portal below.
- Enter your details and select the item(s) you’re returning.
- Print the label and post parcel.
Who pays for return postage?
We do, if you’re choosing a store credit.
You do, if you’re choosing a refund.
Orders paid with store credit will only be offered a store credit as a return option.
When will I see my store credit?
Within 48 hours of your return reaching our warehouse, your store credit will be processed and emailed to you.
When will I see my refund?
Depending on your bank! We process your refund to your original payment method within 48 hours of your return reaching our warehouse, it then depends on your bank.